Terms and Conditions

Please read the Booking Terms and Conditions carefully before placing any orders.
By using this website, you accept the following terms and conditions. We reserve the right to alter these at any time, and if you do not agree to any change, you must immediately stop using the website.

Please Note: These are our Booking Terms and Conditions, when you complete your contract there are terms and conditions that apply for the hire of the Jet Ski.

Supervised Jet Ski Hire:

  • Our skis are commercially registered, and you must follow all applicable laws while hiring. By booking online, you agree to adhere to the rules explained during the briefing. A key regulation is maintaining a 200-meter distance from all objects, including other jet skis. If you're in a group, ensure you book with the understanding that you must keep your distance from each other at all times. Safety is our top priority, and there is zero tolerance for violations of this rule.

Island Jet Ski Adventure Tour:

  • Occasionally, weather or other conditions prevent us from completing the entire island tour. If you are booked on a day when this happens, we will switch to our shorter trip and refund the price difference. If you do not agree with this term, please do not book online and give us a call instead.

Refunds:

  • No refunds for cancellations within 24 hours of the booking.

  • No refunds for change of mind.

  • No refunds for missed or late arrivals. Please arrive 10 minutes before your session to avoid this.

  • Gift cards are non-refundable.

  • Refunds not cancelled by us are processed less the booking fee.

  • Refunds are only provided if we cancel a session due to bad weather, equipment issues, or personal issues. Refunds are at our discretion.

Booking Details:

  • Providing false or misleading information during booking (e.g. incorrect age or weight) will result in no refund. We will try to accommodate you, but this is not guaranteed. Please contact us with any queries before booking.

GoPro Hire:

  • Instructions for using our equipment will be provided. If a GoPro is lost or broken during the hire, a charge of $500.00 applies for the loss of equipment and revenue.

Pricing Policy:

  • Prices are subject to change.

Booking Fee:

  • We reserve the right to charge a booking fee for online services.

Enquiries:

  • For general enquiries, please email us at jetskihire@hotmail.com.

Terms and Conditions are subject to change.